1. Executive summary
[Client Company / Homeowner Name] needs a reliable cleaning partner for [property type — e.g. 8,400 sq ft office on two floors / 3,200 sq ft single-family home]. This proposal outlines a [weekly / bi-weekly / 5-nights-a-week] cleaning program designed to keep the space consistently presentable, hygienic, and audit-ready without surprise invoices.
Headline numbers:
- Property: [type, square footage, floors]
- Frequency: [N visits / week]
- Crew size: [N cleaners per visit]
- Estimated time on site: [N hours per visit]
- Investment: $[ABC] / month (all-inclusive)
Fully licensed, bonded, and insured. References from comparable [industry / neighborhood] clients available on request.
2. Walkthrough findings
Before pricing this proposal we walked the property on [date] with [contact name]. Notes from that visit:
1. Property profile
- Total cleanable area: [N] sq ft
- High-traffic zones: [lobby / kitchen / restrooms / conference rooms]
- Restrooms: [N] (with [N] fixtures total)
- Kitchen / break areas: [N]
- Flooring mix: [N]% carpet, [N]% hard surface, [N]% tile
2. Current pain points (per your team)
- [e.g. restrooms not consistently restocked]
- [e.g. glass and entryways smudged by mid-morning]
- [e.g. previous vendor missed visits without notice]
3. Special considerations
- Access: [keys / badge / lockbox / on-site contact]
- Pets / sensitivities: [none / specify]
- Restricted areas: [server room / executive offices / specify]
- Preferred service window: [e.g. after 6pm weekdays]
3. Scope of work
Every visit (recurring checklist)
General areas
- Empty all trash and recycling, replace liners
- Dust horizontal surfaces within reach
- Spot-clean fingerprints on doors, switches, glass
- Vacuum all carpeted areas
- Sweep and mop all hard floors
- Sanitize high-touch points (door handles, light switches, shared electronics)
Restrooms
- Disinfect toilets, urinals, sinks, and partitions
- Clean and polish mirrors and chrome
- Mop floors with disinfectant
- Restock soap, paper towels, toilet paper
Kitchen / break room
- Wipe counters, tables, exterior of appliances
- Clean inside of microwave
- Load / start dishwasher (or hand-wash if no dishwasher)
- Take out kitchen trash
Periodic (rotating schedule, included)
- Monthly: vent dusting, baseboard wipe, interior glass
- Quarterly: refrigerator interior, deep restroom scrub, high dusting
- Semi-annual: carpet hot-water extraction (if in scope)
- Annual: window interiors
Out of scope (quoted separately)
- Exterior window washing above ground floor
- Post-construction cleanup
- Biohazard remediation
- Carpet replacement / repair
4. Schedule & staffing
Service days: [Mon / Tue / Wed / Thu / Fri]
Service window: [e.g. 6:00pm – 10:00pm]
Crew: [N] trained cleaners per visit, supervised by [name / role]
Estimated time on site: [N] hours per visit
Stability
- Same crew on the same property whenever possible
- Backup crew on call for illness or PTO — never a missed visit
- 24-hour advance notice for any schedule change initiated by us
Quality control
- Supervisor inspection: weekly
- Client walkthrough: monthly (15 minutes, on-site or virtual)
- Digital checklist completed and shared after every visit
- Issue response: corrected within one business day, no charge
5. Supplies, equipment & insurance
Supplies and equipment
- All cleaning chemicals, microfiber, mop heads, vacuums, and floor machines provided by us
- EPA-registered disinfectants (List N) for high-touch sanitization
- Green Seal certified products available on request at no extra cost
- Consumables (toilet paper, paper towels, hand soap, trash liners): [included / billed at cost / supplied by client] — confirm in next step
Insurance & compliance
- General liability: $[2,000,000] per occurrence
- Workers' comp: full coverage on every cleaner
- Janitorial bond: $[25,000]
- Certificate of insurance naming [Client] as additional insured: delivered within 5 business days of signature
- All staff: W-2 employees, background-checked, E-Verify confirmed
6. Investment
Monthly recurring service: $[ABC] / month
Billing cycle: monthly in advance, net 15
Term: month-to-month after a 90-day initial period
Cancellation: 30 days' written notice after the initial period
Optional add-ons (per visit, only when requested):
- Interior window washing: $[X]
- Carpet hot-water extraction (per 1,000 sq ft): $[X]
- Deep restroom scrub (per restroom): $[X]
- One-time post-event cleanup: quoted on request
Price holds:
- Locked for the first 12 months of service
- Adjustments after year one limited to CPI or scope changes — never a surprise
This proposal is valid for 30 days from [date].
7. Next steps
If this looks like a fit:
1. Reply to confirm scope, start date, and consumables preference
2. We'll send the service agreement + first invoice
3. Onboarding walkthrough + first cleaning within 5 business days of signature
Want to adjust frequency, swap to a green-only chemical program, or split the scope between offices and common areas? Reply to this proposal — we'd rather tune the plan than lose a good fit over a fixable detail.
— [Your name]
[Your cleaning company]
[Email] · [Phone]