1. Executive summary
[Customer Name] needs to [replace aging system / install new system / upgrade to higher-efficiency equipment] at [property address]. This proposal outlines a complete [system type — e.g. 3-ton 16 SEER2 heat pump with matched air handler] installation with permits, startup, and a [10]-year parts warranty included.
Headline numbers:
- Equipment: [Brand] [Model], [tonnage], [SEER2 / AFUE rating]
- Total investment: $[ABC] (turnkey, no surprise add-ons)
- Estimated install time: [1 / 2] days
- Financing available: as low as $[X]/mo with approved credit
- Manufacturer rebate eligible: $[X]
- Utility rebate eligible: $[X]
Fully licensed, bonded, and insured. NATE-certified technicians. Manufacturer-authorized dealer for [Brand].
2. Site assessment & load calculation
Before pricing this proposal we performed an on-site evaluation on [date]. Notes from that visit:
1. Property profile
- Conditioned square footage: [N] sq ft
- Stories: [N]
- Existing system: [age, brand, tonnage, fuel type]
- Ductwork condition: [good / needs sealing / needs replacement in attic]
2. Manual J load calculation
- Cooling load: [N] BTU/hr → recommended [N]-ton system
- Heating load: [N] BTU/hr
- Right-sizing matters: oversized systems short-cycle, fail early, and don't dehumidify
3. Current pain points (per homeowner)
- [e.g. upstairs runs 6° warmer than downstairs]
- [e.g. system runs constantly in July without cooling the house]
- [e.g. utility bills climbed from $X to $Y over the last two summers]
4. Special considerations
- Electrical panel capacity: [confirmed / upgrade needed — quoted separately]
- Thermostat wiring: [adequate / new C-wire required, included]
- Refrigerant line set: [reusable / replace, included]
3. Equipment
Outdoor unit
- [Brand] [Model Number]
- [N]-ton capacity
- [SEER2] rating cooling / [HSPF2] heating (heat pumps)
- Two-stage / variable-speed compressor
- 10-year compressor warranty (registered)
Indoor unit (air handler / furnace)
- [Brand] [Model Number]
- Variable-speed ECM blower
- Matched coil sized to outdoor unit (required for SEER2 rating and warranty)
Thermostat
- [Brand / Model] smart thermostat
- Wi-Fi enabled, remote control via app
- Installed and paired
Included materials
- New refrigerant line set (sized for system)
- New disconnect box and whip
- New equipment pad
- Condensate pump or gravity drain with safety float switch
- Surge protector on outdoor unit
- All copper, fittings, tape, and consumables
4. Labor & installation scope
Day-of install includes:
Removal & disposal
- Pump down and recover refrigerant per EPA Section 608
- Disconnect and remove existing equipment
- Haul away and properly dispose of old units (no extra fee)
Installation
- Set new outdoor unit on level pad with proper clearances
- Install matched indoor unit with sealed plenum connections
- Run and braze new refrigerant line set with nitrogen purge
- Pull deep vacuum (500 microns), hold and verify
- Charge system to manufacturer spec by weight
- Install new disconnect, whip, and surge protector
- Wire thermostat, configure, and pair to homeowner's Wi-Fi
- Seal supply and return plenums, mastic on all joints
Startup & commissioning
- Verify static pressure, airflow (CFM), and temperature split
- Document refrigerant charge, superheat, and subcooling
- Walk homeowner through thermostat and filter access
- Submit warranty registration on your behalf
Permits & inspection
- Pull all required permits
- Schedule and meet [city / county] inspector
- Inspection fees included
5. Warranty & maintenance
Manufacturer warranty (registered on your behalf within 60 days)
- 10-year parts on compressor and major components
- 10-year parts on heat exchanger (furnaces)
- Coverage is non-transferable unless you register the home sale within 90 days — we'll send you the link
Our workmanship warranty
- 2 years on labor, no charge
- Includes diagnostic, repair, and refrigerant for any installation-related issue
Optional extended labor coverage
- 10-year labor extension: $[X] one-time
- Covers 100% of labor on any warrantied part for 10 years
- Recommended for systems installed in attics or tight crawlspaces
Maintenance plan (optional, not required)
- $[X] / year for two precision tune-ups (spring + fall)
- 15% off any repair
- Priority scheduling, no overtime fees
- Maintains manufacturer warranty in good standing
6. Investment & financing
Total turnkey price: $[ABC]
Includes equipment, labor, permits, disposal, startup, and registration. No add-ons after signature.
Rebates & incentives (applied or filed on your behalf)
- Manufacturer rebate: –$[X]
- [Utility company] rebate: –$[X]
- Federal tax credit (25C, qualifying heat pumps): up to $2,000 — consult your tax advisor
Net after rebates: $[ABC]
Payment options
- Cash / check / card at completion: $[ABC]
- 0% financing for [12 / 18] months with approved credit
- Low monthly: as low as $[X]/mo for [N] months at [X.XX]% APR with approved credit through [lender]
Price holds for 30 days from [date]. Equipment availability subject to manufacturer stock at time of signature.
7. Next steps
If this looks like a fit:
1. Reply, text, or call to confirm and pick an install date
2. We'll send the signed agreement and (if financing) the lender application link
3. Install typically scheduled within 5–10 business days of signature
4. We pull permits and notify you the day before install
Questions on equipment options, a different efficiency tier, or splitting the system across zones? Reply to this proposal — happy to walk through it.
— [Your name]
[Your HVAC company]
[License #] · [Email] · [Phone]