1. Executive summary
[Client Company] has a real brand but a quiet social presence — inconsistent posting, no clear voice, and no measurable contribution to pipeline. This proposal outlines a [6 / 12]-month social media engagement designed to turn [Instagram / LinkedIn / TikTok / X] into a channel that builds audience and ships qualified leads to sales.
Headline numbers (from our preliminary audit):
- Current followers across primary channels: [N]
- Current avg. engagement rate: [X]% (industry: [Y]%)
- 12-month follower target: [+N] on [primary channel]
- 12-month engagement target: [X]% on [primary channel]
- Estimated incremental MQLs from social: [N] / mo by month 12
Investment: $[ABC] / mo. First 90 days committed, rolling monthly after.
2. Audit findings
We audited your accounts and three direct competitors before writing this proposal. The headline gaps:
1. Channel mix
- You post on [N] channels; only [M] of them reach your buyer
- [Channel] is your highest-leverage channel and is currently posting [X] times / mo (target: [Y])
- [Channel] should be dropped or reduced to repurpose only
2. Content
- Current mix is [X]% promotional, [Y]% thought-leadership, [Z]% community
- Top-performing competitor mix is closer to 20/60/20
- No identifiable content pillars; followers can't predict what they get from you
3. Engagement & community
- Comments and DMs go unanswered for [N]+ days
- No proactive engagement on prospect or partner accounts
- Employee advocacy is off — your team's combined reach is [N×] the brand account
4. Measurement
- Reporting today is vanity metrics (followers, likes)
- No link from social → site → CRM
- Can't attribute a single MQL to social right now
Full audit (every account, every benchmark) delivered in week 1.
3. Scope of work
Channels in scope: [LinkedIn / Instagram / TikTok / X / YouTube Shorts]
Strategy
- Brand voice and tone doc
- Three content pillars with example posts for each
- Monthly content calendar approved by you in advance
- Quarterly strategy refresh
Content production
- [N] static / carousel posts per channel / week
- [N] short-form videos / month (scripting, editing, captions, hooks)
- [N] stories / week (where applicable)
- Original graphics in your brand system; no stock-heavy slop
Community management
- Reply to all comments and DMs within 1 business day
- Proactive engagement on a curated list of [N] target accounts daily
- Crisis / negative-comment escalation protocol
Paid amplification (optional)
- Boost top organic posts to lookalike + retargeting audiences
- $[X] / mo recommended ad spend, billed separately
Employee advocacy
- Monthly content kit for your team
- Onboarding for [N] champion employees in quarter 1
Reporting
- Live dashboard: reach, engagement, follower quality, link clicks, MQLs
- Monthly report + 30-min review call
- Quarterly business review
4. Cadence & calendar
Posting cadence (per channel)
[Primary channel — e.g. LinkedIn]
- [N] posts / week
- Mix: 60% thought-leadership, 20% community / behind-the-scenes, 20% product
- Best windows: [Tue–Thu, 8–10am client timezone]
[Secondary channel — e.g. Instagram]
- [N] feed posts / week + [N] stories / week + [N] Reels / week
- Mix: 50% lifestyle / behind-the-scenes, 30% education, 20% product
Production calendar
- Month N–1, week 3: content calendar drafted
- Month N–1, week 4: you review + approve (3 business days)
- Month N: content shipped on schedule
Approval workflow
- Single point of contact on your side
- Async approval in [Notion / Airtable / Google Doc]
- 3-business-day turnaround on approvals (otherwise calendar shifts)
- "Pre-approved" categories for time-sensitive posts (no per-post approval needed)
5. What we need from you
Social only works as a partnership — no one knows your customer like you do. To hit the targets above we'll need:
- A single point of contact for approvals
- Access to all in-scope social accounts (admin, not just contributor)
- Brand assets: logo, fonts, colors, photography library
- Access to GA4 and (where possible) your CRM for closed-loop reporting
- One 30-min recorded interview per month with a subject-matter expert on your team (fuel for thought-leadership content)
- 3-business-day turnaround on the monthly content calendar
- Quarterly time from a senior stakeholder for strategy review
What we won't ask for:
- Per-post approvals on pre-approved content categories
- Original photography sessions (quoted separately if needed)
- Access to executive personal accounts unless explicitly in scope
6. Investment
Engagement: [6 / 12] months
Monthly fee: $[ABC] / mo
Total: $[XYZ]
Included:
- Everything in the four scope sections above
- Content production, community management, reporting
- Unlimited Slack / email access to the team
- No per-post or per-channel upcharges within agreed cadence
Not included (passed through at cost or quoted separately):
- Paid amplification spend (recommended: $[X] / mo)
- Original photography or video production beyond short-form
- Influencer or creator partnerships
- Premium scheduling / listening tools (only if you don't already have them)
Payment: Monthly, net 15. First 90 days committed; rolling monthly after.
This proposal is valid for 30 days from [date].
7. Next steps
If this looks like a fit:
1. Reply to confirm scope, channels, and start date
2. We'll send the MSA + month-1 invoice and an access checklist
3. Kickoff call within 5 business days of signature
4. First posts live within 3 weeks of kickoff
Want to scope down to one channel, add a paid layer from day one, or pilot for 90 days before committing? Reply to this proposal — we'd rather shape the engagement together than lose a good fit over a fixable detail.
— [Your name]
[Your agency]
[Email] · [Phone]